Digital Body Language. Humans rely on body language to connect and build trust, but with most of our communication happening from behind a screen, traditional body language signals are no longer visible — or are they? At this event, you’ll hear from, Erica Dhawan, a go-to thought leader on collaboration and a passionate communication junkie, to explore her bestselling book, Digital Body Language: How to Build Trust and Connection, No Matter the Distance. Erica will share her cutting-edge research with engaging storytelling to decode the new signals and cues that have replaced traditional body language across genders, generations, and culture. With probing questions posed by author and workplace expert, Debbie Epstein Henry, Erica will reveal how when you’re working online: reading carefully is the new listening; writing clearly is the new empathy; and, a phone or video call is worth a thousand emails. You’ll leave this event with strategies to turn your daily misunderstandings ― from large conferences and video meetings to daily emails, texts, IMs, and conference calls ― into communication that fosters connection, trust, and clarity in our ever-changing world.
